Cancellation Policy
Information about cancelling or modifying your hotel reservation.
Last Updated: September 2026
1. General Cancellation Policy
Cancellation conditions depend on the room type, selected rate, offer and booking dates. The cancellation terms applicable to your reservation will be communicated during the booking process.
2. Flexible Reservations
Reservations booked under flexible cancellation conditions may be cancelled within the permitted cancellation period without applicable cancellation charges.
3. Non-Refundable Reservations
Non-refundable rates may not be eligible for cancellation refunds. The specific conditions will be displayed before the reservation is completed.
4. Cancellation Charges
If a reservation is cancelled after the permitted cancellation period, applicable cancellation charges may be deducted according to the booking conditions.
5. Modification of Reservations
Requests to change check-in dates, check-out dates, room types or guest details are subject to availability and the conditions of the original reservation.
6. No-Show
If a guest does not arrive for a reservation and does not cancel within the applicable cancellation period, the reservation may be treated as a no-show and charges may apply.
7. Early Departure
Guests leaving before the scheduled departure date may be subject to charges depending on the rate and booking conditions.
8. Refund Processing
Where a refund is applicable, the refund will be processed according to the applicable refund conditions and payment provider procedures.
9. Special Offers
Promotional and special-offer reservations may have separate cancellation conditions. Guests should review the terms associated with the selected offer before booking.
10. Contact Us
For cancellation or reservation-related questions, please contact us at info@hotelname.com or +91 98765 43210.